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Refund policy

Lollypop Pret – Return & Exchange Policy

At Lollypop Pret, customer satisfaction is our priority.

Exchange Policy

* Karachi customers can request an exchange within 7 days of receiving their order.
* Customers from all other cities in Pakistan can request an exchange within 10 days of receiving their order.

Exchange Conditions

* The product must be unused, unwashed, undamaged, and returned in its original condition with all tags and packaging intact.
* Exchange requests for used, washed, damaged, or altered items will not be accepted.
* Delivery and courier charges are non-refundable and are not included in the exchange process.

How to Exchange
Please return the item to:

Lollypop Pret Outlet
LG-38, Silk Mall, Main Shaheed-e-Millat Road,
Bahadurabad, Tariq Chowrangi, Karachi
Phone: 021-34943333

Once we receive and inspect the product, your exchange will be processed as soon as possible.